Privacy Policy
At Round The Clock Home Care, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect information submitted through our website, forms, calls, emails, and text message communications.
Your Data & Rights
1. Information We Collect
We may collect:
- Full name
- Phone number
- Email address
- Address, City, state, and ZIP code
- Care needs or service interests
- Employment application details
- Resume or work experience information if submitted
- Any message or information submitted through website forms
2. How We Use Your Information
Information may be used to:
- Respond to inquiries
- Provide home care service information
- Schedule or discuss free care assessments
- Follow up about care options
- Process enrollment requests
- Review employment applications
- Send appointment reminders and related updates
- Improve client communication and support
3. SMS, Calls, and Email Communications
By submitting a form or contacting Round The Clock Home Care, you may choose to receive calls, emails, and text messages related to your inquiry, care options, appointment reminders, employment application, and follow-up communication. Message and data rates may apply. Message frequency may vary. You may reply STOP to opt out of text messages or HELP for help.
4. No Mobile Information Sharing for Marketing
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service or messaging service providers, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. How We Share Information
Information may be shared only when needed with:
- Internal staff
- Care coordination team
- Service providers who help operate the website, forms, communication systems, or customer support
- Legal or regulatory authorities when required by law
Please note: Your personal information is never sold to any third party.
6. Data Protection
Reasonable administrative, technical, and physical safeguards are used to protect personal information submitted through our services against unauthorized access or disclosure.
7. Your Choices
You may at any time:
- Request updates to your information
- Request deletion where legally allowed
- Opt out of SMS communications by replying STOP
- Request help by replying HELP
- Contact the company directly about privacy questions
8. Third-Party Links
This website may include links to outside resources. Round The Clock Home Care is not responsible for the privacy practices, content, or terms of any third-party websites.
9. Updates to This Privacy Policy
This policy may be updated from time to time to reflect changes to our practices or operational, legal, or regulatory requirements. Any updates will be posted on this page.
Contact Us
Round The Clock Home Care
411 Hackensack Avenue, Suite 200
Hackensack, New Jersey 07601
NY: 718-650-1415
NJ: 201-960-4782
After Hours: 917-523-0499
Email: [email protected]
Round The Clock Home Care provides personalized in-home care services for seniors, individuals with disabilities, and families across New York, New Jersey, and Westchester.
Quick Links
Service Areas
- New York
- New Jersey
- Westchester
Our Services
- Medication Reminders
- Private Duty Nursing
- Alzheimer’s & Dementia Care
- Hospice Support
- Rehabilitative Care
- Companionship
Contact Us
Address:
411 Hackensack Avenue, Suite 200,
Hackensack, New Jersey 07601
NY: 718-650-1415
NJ: 201-960-4782
After Hours: 917-523-0499
Email: [email protected]
© 2024 Round The Clock Home Care. All rights reserved.